FAQs

How do I use my Dartmoor Zoo Wet and Wild discount?

If you have visited Dartmoor Zoological Society within the last 15 day and want to book tickets to the National Marine Aquarium using the 30% discount, follow these steps:

Click this link to open the discounted tickets

Select the equivalent tickets as purchased at Dartmoor Zoo and checkout.

When you visit us, please show your NMA booking confirmation to our admissions team, as well as your original booking for day tickets DZS, without this you may be charged for full price tickets. This offer is only valid for 15 days from the date shown on the Dartmoor Zoological Society booking confirmation or receipt.

This offer is not to be used in conjunction with any other offer, including the complimentary annual return pass. Full T&Cs apply.

Tickets are not refundable. Any queries redeeming this offer please email NMA at enquiries@oceanconservationtrust.org or DZS at zoobase@dartmoorzoo.co.uk.

What carers ID do you allow?

We accept a variety of carers ID, the most common ones we accept are, but not limited to: Carers ID Card, PIP letter, DLA letter and Blue Badge. If you have any queries about this, please feel free to contact us.

Do you do NHS / Blue Light Discount?

We honour these discounts in the shop and the cafe, however they aren’t redeemable on admissions.

Do I need to book before I visit?

We recommend all visitors to pre-book whether or not you are paying or using your complimentary annual return pass. We cannot guarantee entry without a booking, especially in peak periods such as holidays and weekends. Walk-ins will only be available if we have not reached full capacity for the building.

We are always happy to hear from you. If you’ve got some thoughts and feedback, have had some issues with your visit or would like to speak to one of our team about something in particular, please get in touch.

Email: enquiries@oceanconservationtrust.org

Call (UK): 0300 102 0300

Call (International calls): +44 1752 600301

For other ways, see our contact us page here

Plan your visit

The National Marine Aquarium (NMA) is the UK’s National Aquarium, located in Britain’s Ocean City, Plymouth. We are proudly the home of the Ocean Conservation Trust, a charity dedicated to connecting people with the Ocean.

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