The Ocean Conservation Trust is a charity focussed on habitat restoration and behaviour change, that owns and runs the National Marine Aquarium, one of Plymouth’s top tourist attractions.

We are recruiting a Café & Functions Supervisor to join our Front of House team and deliver a top class service across a range of areas to include our functions and dining events. This is a permanent contract, working 37.5 hours per week at £10.75 per hour with higher hourly rates given for our ‘out of hours’ events. The responsibilities and skills for this role are outlined below.

Supporting the Hospitality Manager you will:

  • Lead a team of staff who excel in customer care delivering a pleasant and friendly approach to visitors.
  • Ensure that all staff are fully conversant with all procedures/systems necessary to carry out their duties.
  • Lead and deliver the requirements of functions and events in the absence of the Hospitality Manager.

We are looking for someone who:

  • Can lead and direct a small team of café, waiting, bar staff and kitchen porters.
  • Excels in customer service, delivering a pleasant and friendly approach to customers.
  • Experience in a café/functions supervisory role.
  • Is self-motivated and works on their own initiative.
  • A willingness to work flexibly.
  • Has good organisational and administration skills.

For more information on the role please visit our website:

To apply: Please email your full CV with a covering letter setting out your experience and suitability for the role to Victoria Spurdle, Hospitality Manager: CV’s sent without a covering letter will not be considered.

Closing Date: 24th May 2022 although we reserve the right to close this vacancy early if a suitable candidate is found.

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process you will be asked to provide documented evidence of eligibility in the form of a passport or birth certificate.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit, however we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.

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The National Marine Aquarium (NMA) is the UK’s largest aquarium, located in Britain’s Ocean City, Plymouth. It is run by the Ocean Conservation Trust, a charity dedicated to connecting people with the Ocean.

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