The Ocean Conservation Trust at the National Marine Aquarium is looking to recruit Aquarium Assistants to work within our Front of House departments. No previous experience is required as full training will be provided. However, you will have excellent communication skills and will be confident when dealing with members of the public and any experience in a busy customer focused environment would be beneficial.

Here at the National Marine Aquarium we have extremely busy periods at weekends and holidays when we need extra staff. We are looking for friendly and approachable team members who can deliver the highest level of experience for our visitors in our Front of House areas.

You will play a key role in providing an exceptional service by engaging with our visitors, forming a natural rapport and being attentive to their needs, including demonstrating your product knowledge by advising and making suggestions so that they leave us delighted with the level of service they have received. Ideally you will have great people skills, be passionate about delivering excellent customer service with good attention to detail and are able to form positive working relationships with colleagues.

Admissions and Retail – Daytime shifts

As part of this team, you would work across the two areas and would be the initial and last point of contact for our visitors. We are looking for casual staff to work within our ticketing and shop on occasional days and to support during our busy seasonal periods. Experience in a busy retail environment would be beneficial.

For an informal conversation about the role please call Laura Nicholas, Retail & Admissions Manager on 01752 275213.

Café and Functions

We are looking for casual staff to work within our Café/Soft Play and during Functions on occasional days and evenings to support during our busy summer period and the school holidays. Experience in a busy fast paced catering environment would be beneficial.

For an informal conversation about the role please call Victoria Spurdle, Hospitality Manager on 01752 275219.

Housekeeping – Daytime shifts

We are looking for casual staff to work occasional days and to support during our busy seasonal periods. Cleaning experience in a busy public environment would be beneficial.

For an informal conversation about the role please call Tim Nurse, Front of House & Soft Facilities Manager on 01752 717301.

Pay is at the National Living/Minimum Wage rates as applicable.

To apply: Please send your full CV with a covering letter setting out your experience and suitability for the role to: either Laura Nicholas, Victoria Spurdle or Tim Nurse, via enquiries@oceanconservationtrust.org

Please include which role you are interested in and state any prior commitments that you will not be able to work due to holidays/festivals.

In line with current legislation all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

The OCT operates an Equality and Diversity Policy and is committed to promoting a diverse and inclusive community – a place where we can all be ourselves and succeed on merit. All applications will be judged solely on merit however, we particularly welcome applications from groups currently under represented in the workforce.

Only candidates invited for interview will be contacted.

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The National Marine Aquarium (NMA) is the UK’s largest aquarium, located in Britain’s Ocean City, Plymouth. It is run by the Ocean Conservation Trust, a charity dedicated to connecting people with the Ocean.

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